The Privacy Policy applies to the processing of Personal Data of users of Luberef website and by using the Luberef website, you agree to this Privacy Policy.

Saudi Aramco Base Oil Company – Luberef, (referred to hereinafter by “Luberef” or “We”) is a Saudi closed joint stock company established in the Kingdom of Saudi Arabia, registered under commercial register number 4030010447 dated 03/09/1396H.

Luberef is committed to protecting the user’s data and follows strict guidelines to protect Personal Data.

Luberef collects and processes Personal Data to the extent required by applicable laws and regulations and with your consent.

This privacy statement shall explain what Personal Data and information we collect, for what purpose, to whom we disclose the data, and for long we keep it. Moreover, we describe your rights and how you can invoke them.

Luberef Website
Luberef website ( (“Site”) may include links to other websites of Saudi Aramco Group businesses, products and services, each of which may have its own privacy notices. When visiting any of our other websites, please review and familiarize yourself with the relevant privacy policy.

What Personal Data and information we collect and process ? 
By “Personal Data” we mean any information through which we can identify you as an individual (e.g., names, Identification numbers, telephone numbers, email addresses, or other related information like user login data and technical information) including sensitive Personal Data.

What purpose do we collect and process Personal Data for?
Luberef collects Personal Data of users of the Site to facilitate certain exercises which shall include the following:

  • Registering to become a supplier;

  • Applying for a job;

  • Contacting us for partnership, supplier, or other business opportunities;

  • Business execution including entering into of agreements with customers, suppliers and managing relationships with such parties;

  • Communicating to our customers, investors, prospective and existing employees;

  • Legal and/or regulatory compliance reasons including litigation and defense of claims.

  • We do so to provide you with the service you requested, and where appropriate with your consent or based on our legitimate interest to carry out our business operations.

  • Automatically collected data. We use cookies to make this website easier and better to use, to tailor our products and services to your interests and needs and marketing purposes. Cookies are files or pieces of information that may be stored on your computer (or other devices) when you visit a site. Please see our Cookie Policy for further details about the cookies we use to operate this (and other) website(s) and how you can disable or enable them.

On what legal basis do we collect and process your Personal Data?
The legal basis for collecting and processing Personal Data fall under applicable law such as the Saudi Personal Data Protection Policy and the EU General Data Protection Regulation (“GDPR”), which requires that we inform you of the legal basis for our processing of your Personal Data. Luberef will only process Personal Data when it has a legal basis for doing so. Luberef processes your Personal Data when the processing is needed for the performance of our contract with you, when Luberef is legally obliged to do so, or when the processing is necessary for the legitimate interests of Luberef (or those of third parties). Where required by applicable law, Luberef will also obtain your consent to process your Personal Data.

How might we share your data?
We may share your Personal Data with Luberef and its parent company, affiliates or other third parties. We may need to do the following:

  • Your Personal Data may be shared amongst our affiliated and subsidiary companies, who are subject to this Notice when processing your Personal Data.

  • Where required by law (e.g., assisting with detection of crime, regulatory reporting, litigation, or defending legal rights);

  • Where we have a duty to disclose to a competent public authority, government or regulatory agency where necessary to comply with a legal or regulatory compliance obligation or as permitted by applicable local law;

  • Where we need assistance from third parties to grant you access to the Site and facilitate posting of information, content, and/or otherwise operate the Site;

  • As part of a corporate transaction, such as, but not limited to,  a reorganization, merger, divestment, or other sales of some or all of our assets or stock;

  • Where required to our professional advisers or consultants, including lawyers, bankers, auditors, accountants, and insurers providing consultancy, legal, banking, audit, accounting or insurance services to us;

  • To third-party suppliers and vendors who we use to support our business, including but not limited to the operation, features, and functionality of this Site, and those who provide information technology and system administration services to us; or

  • We asked for your permission to share your Personal Data and you agreed.

How do we protect your Personal Data?
Luberef ensures that it will comply with Personal Data protection related applicable laws, as Luberef takes Personal Data protection very seriously and has taken reasonable and appropriate measures to protect your Personal Data against unauthorized access or unwanted disclosure.

International data transfer
Subject to applicable law, we will store and process your Personal Data in various jurisdictions, including the Kingdom of Saudi Arabia. Subject to applicable law, your Personal Data may be shared with and processed by Luberef or Saudi Aramco Group subsidiaries and affiliates outside of the country in which your Personal Data was collected.

How long do we store personal data?
We will only hold your Personal Data for as long as necessary to achieve the purpose for which data is collected before making it non-identifiable or deleting it. Unless there is a contractual or legal requirement to retain data for a longer period.

Cookies and Tracking
Our website uses cookies, pixels, and other mechanisms to improve your experience on our website. For more information about the use of cookies on our Site and how you can manage your cookie preferences, you can review our Cookie Policy.

What are your rights?
Under certain applicable laws, you may have certain rights in relation to your Personal Data. These rights include right to access and rectify the Personal Data that you provided to Luberef.

Furthermore, you can lodge a complaint with us through – and you have the right to lodge a complaint with the relevant supervisory authority for the protection of Personal Data.

Changes to this policy
This policy may be amended due to changes in relevant laws and regulations, changes in terms and conditions, technical reasons, or any other reasonable basis. We will notify you and seek your consent to changes to this Policy where required to do so by applicable laws.

Your acceptance of this policy shall result in your acceptance and acknowledgement of the terms of this policy and shall grant this policy its enforceability, in addition, your continuance of using this website shall constitute an implied acceptance of this policy.

Contact us

If you have any questions or inquiries, please contact:


Phone number: 920003550


If you require any further information regarding our products, wish to join the Luberef team or have a media inquiry, please contact our team.


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